Privacy Policy
Revised Date: August 10, 2025
1. Collection and Use of Personal Information
ScaleOut Inc. (“we”) appropriately collects and uses personal information (such as name, age, date of birth, email address, phone number, employer name, PC information, images, etc.) that can identify an individual alone or in combination. Information that can identify race or medical history will be anonymized to prevent disadvantage to individuals.
2. Compliance with Laws
We comply with the Act on the Protection of Personal Information of Japan, relevant laws, guidelines issued by the Personal Information Protection Commission and competent authorities, as well as this policy.
3. Acquisition of Personal Information
We collect personal information by appropriate means after disclosing the purposes of use. If the purpose changes, we will notify or disclose it. Consent will be obtained from the individual or their representative.
4. Purposes of Use
We use personal information for the following purposes:
Development and provision of products/services
Events (demonstrations, publicity, posting in advertisements, websites, and other media)
Information provision and registration for seminars/events
Product/service information provision
Sales operations
Maintenance and support services
Employment and HR management
5. Business Operator Location
ScaleOut Inc.
6. Provision of Personal Information
We do not disclose or share personal information with third parties except in the following cases:
With prior consent
When anonymized
For outsourcing to group or partner companies
In business succession (mergers, company splits, etc.)
To protect life/human rights in emergencies
Upon legal request
7. Management of Personal Information
We manage personal information appropriately to prevent loss, theft, alteration, or leakage. In the event of an incident, we will respond promptly and strive to prevent recurrence.
8. Retention Period
Until consent is withdrawn or deletion is requested, or as required by law.
9. Deletion & Withdrawal of Consent
If you wish to delete your personal information or withdraw consent, please contact info@scale-out.co.jp.
10. Anonymized Information
We process anonymized information in compliance with laws and do not attempt to identify individuals.
11. Rights under GDPR
Residents in the EU/EEA have the following rights:
Right to access
Right to rectification/deletion
Right to restrict/object to processing
Right to data portability
Right to lodge a complaint with a supervisory authority
12. Rights under CCPA
California residents have the following rights:
Right to request disclosure of categories/purposes of collected personal information
Right to request deletion
Right to opt-out of sale (we do not sell personal information)
13. Contact
For inquiries regarding personal information, please contact:
Email: info@scale-out.co.jp